Although the United States Postal Services (USPS), United Parcel Service (UPS) and Federal Express have long been the big names in the customer-facing last-mile delivery game, a steadily increasing utilization of eCommerce by shoppers everywhere is pushing even these giants to the limit. There are times when package volumes are so great that their massive [...]
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So far Jashua has created 10 blog entries.
You’ve gotten used to doing pretty much everything for your business in-house, but as your company grows it’s getting harder and harder to keep on top of everything. There are plenty of things you can turn over to experienced professionals, like your marketing and bookkeeping, but what about your order fulfillment? Isn’t that too basic [...]
If there was one thing that you could do to improve your pick accuracy and expand your customer base, it would be to plan a system for SKUs that is easy to understand and keeps your inventory manageable. Too many companies use SKUs that are simply a mix of numbers and letters or that are [...]
In uncertain times, it’s truly unique and outstanding companies that survive. For a business like yours, it takes excellent fulfillment in order to stand above the rest. It’s easy to talk about good order processing and high accuracy rates, but have you ever considered how those things really translate into happier customers? Good Fulfillment = [...]
If you’re contemplating moving into the business to business space or already have and have been billed by your retailers for “chargebacks” you may be wondering what, exactly, you’ve gotten yourself into. After all, those chargebacks can be very expensive, so much so that it’s not worth the effort it took to get them to [...]
As eCommerce grows and matures, allowing eRetailers to make huge innovations in various aspects of the supply chain, customers are also getting more savvy. They’re embracing all the best the supply chain has to offer for an increasingly better experience shopping online time after time. But don’t worry, 3rd party logistics warehouses are rising to [...]
It’s no secret that uncertainty chases more customers away from eCommerce shops than concrete facts, even if that means you have to admit to something they might find unpleasant, like a no returns policy. It’s better to know in the mindset of most online consumers. A lack of information is the root cause of so [...]
Retail has become an entirely different creature from what it was only a few years ago. When an industry has made such a dramatic transformation in such a short period of time, it follows that the language to describe it also can take a turn for the unfamiliar. It’s important to know the most common lingo [...]
In a retail environment where it seems like there are a lot more clicks than bricks these days, retailers, their employers and shoppers alike wonder what the future holds for old-fashioned brick-and-mortar shops. According to the National Retail Federation, just 21 percent of consumers made purchases in-store over Thanksgiving weekend in 2018. Is this another [...]