Your supply chain affects your bottom line in more ways than you might imagine. Obviously, the direct costs of warehousing and distribution are a big part of it, but your supply chain also influences the customer experience. When done right, that can translate into more sales, lots of word of mouth publicity, positive online reviews [...]
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So far fulfillment has created 295 blog entries.
In an industry where your primary customer touch comes from your fulfillment services, it’s vital that you get it right the first time. There’s no doubt that eCommerce fulfillment and customer satisfaction are connected, otherwise customers wouldn’t be the ones driving so much change to the eCommerce industry. Just how those pieces fit together can [...]
It can be exhilarating to run your own eCommerce business. You choose the products that define your brand, then customers from all over the world come and place their orders that you then fill and ship out. The whole cycle starts over and over, never letting up. The problem is that as your company grows [...]
It’s exciting and anxiety-inducing to see your young business grow, or even to watch your established business hit a plateau that clearly signals the need for more help. No one would blame you for rushing into choosing a 3rd party logistics company. But try to take a breath, and think about lazy rivers or calm [...]
As your business grows, you’re increasingly finding it difficult to reach into new markets or expand your share in the markets you’ve already penetrated. Even your email campaigns are falling flat, but you’re just really not sure what to do about it. Have you considered taking advantage of one of the most time tested value-adding [...]
Anyone who has been involved the supply chain in the last few years would have noticed that reverse logistics has been changing fast. What was once barely a side note in a much bigger industry has now become an industry in its own right. That said, it’s vital that business owners stay informed of the [...]
Being a retailer in an increasingly eCommerce world hasn’t been easy, especially now that fulfillment costs can consume as much as 70 percent of a product’s order value. That’s what a new study by EKN Research and Radial recently uncovered, further adding that about 40 percent of retailers admit that fulfillment costs have been a [...]
Mobile apps are everywhere and being used for everything, from the most mundane checkbook software and time-keeping applications to full-featured dashboards that allow business owners to control virtually any aspect of their company on the go. It’s no surprise, then, that 3rd party logistics companies are taking the plunge and investing in mobile apps to [...]
Misplacing your keys is irritating, but when you’re a small business and you have no idea where your inventory is or how much you have, it can become a serious problem. Inventory management should be a high priority, but according to a recent report, 21 percent of small businesses are still using spreadsheets to manage [...]